Shipping Policy

U.S DOMESTIC SHIPPING POLICY

Order processing time is 1-3 days. Orders will be shipped out Monday through Friday excluding US holidays. 

Orders are shipped via UPS or USPS and are typically delivered between 1 and 7 days (excluding Saturday & Sundays) from the time the order is shipped. Please note shipping times noted above are estimates and are not guaranteed. If you need guaranteed delivery please select UPS Next Day Air or USPS Priority Mail Express as your shipping method.

Next Day Delivery: We offer next day delivery to anywhere in the contiguous United States via UPS Next Day Air or USPS Priority Mail Express (next day delivery may not be available in certain locations). Orders are received the following business day after they are shipped. Shipping rates will be calculated based on the weight of the package.

INTERNATIONAL SHIPPING POLICY

International customers are fully responsible for duty, taxes and any import fees that may apply. If you are unsure of any duties, taxes or importation fees that may apply, please check with the destination country prior to placing your order. International shipping charges and any fees such as brokerage fees, duty, tax, or VAT will not be refunded in the event of a return.

International shipping rates will be calculated at checkout. Customers can choose from DHL or UPS Express shipping. Delivery options range from 3-7 days but could be longer for more remote areas. Deliveries may be delayed due to customs and additional security safeguards imposed by the destination country.

GENERAL

Shipping charges are non-refundable. Please be sure to carefully select your shipping options at the time of purchase. If you do not receive your order in the expected shipping time listed above, please contact customer support PALMNOORCOLLECTION@GMAIL.COM